Website Migration
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Q: What does the website migration service entail? Will my site be secure?
A: The website migration service that we are offering is free (within a certain limit). We’ll move your web site(s) to our high–performance cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can result in lost info and undesirable network downtime. That’s why we will accomplish all that for you at no cost!We have skillful administrators whose chief responsibility is to make certain that your website works precisely as it did on your old web hosting platform. The administrators are well–versed in transferring custom–built web sites, as well as web sites that are based on popular web apps like Joomla™ and WordPress.
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Q: Just how long will it take for my site to be migrated to your platform?
A: There are many factors to consider – the total amount of web files, the size of the database, the complexity of the site itself and the current workload of our web site migration experts, etc. However, we do our best to accomplish all web site migrations within a 48–hour window. Less sizeable websites are migrated much faster – usually within 24 hours.
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Q: My privacy is crucial to me. What data do you require?
A: We’ll need the login details for your current hosting provider’s Control Panel along with the site’s name (domain name).
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Q: My current web hosting account has sensitive info inside. How can I rely on you?
A: Our Privacy Policy is an inseparable part of the contract that we’ll have with you as a client. We are focused on protecting the security of the private info collected from the clients. To achieve this, we employ technical security measures to avoid the loss, the misuse, the alteration or the unauthorized leakage of the private information under our control. The measures include, but are not limited to: physical, electronic and administrative procedures to protect and secure the details that we accumulate online. When we ask clients to provide financial information (for example, a credit card number), this info is encrypted using the SSL (Secure Sockets Layer) encryption technology.
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Q: Will there be any downtime for my site?
A: While we move your site, it will be available both in your hosting account with us and in your account with your old hosting provider. After the transfer is completed, we will ensure that everything is functioning correctly and that the integrity of your data is not jeopardized prior to informing you that the migration is done. After that, we’ll tell you how to move the domain name to your web hosting account with us and how to edit your DNS settings.
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Q: Will my old web hosting provider have to do anything?
A: While we move your content, your web hosting provider will not be aware of the migration at all. We will never get in touch with them in any way.
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Q: Which web hosting providers can you migrate web content from?
A: We support all Linux–powered web hosting platforms. Fundamentally, if we can get access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.