Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour response warranty with all of our Linux website hosting packages packages, meaning each individual advice request you post will be replied to within sixty minutes maximum. Our support company members have been educated to very fast take care of any situation and to provide you with on time advice on any situation that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is supplied by a crew of trained professionals which are prepared to answer your questions in a timely manner. You’re able to contact the tech support team team by launching a technical support ticket from your Website Control Panel or by sending us an email message. On business days, you may also call us on the telephone or take advantage of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives you a substantial know–how base which is built–into all parts. In each area, you’ll find a Help press button which will load for you a group of step–by–step tutorials on how to make use of a particular option or perform a selected action. In addition, we have crafted guide video tutorials so that you can get a better idea of the Control Panel’s interface.