1 hour ticket response
We are specialized in giving a prompt and adequate response to each helpdesk ticket sent by a client. Our seasoned technical support team representatives will examine your query and will think of the most effective option. We offer a 1–hour response time guarantee for all trouble tickets. In reality, the average tech support ticket response time has proven to be 20 minutes.
An Outstanding Customer Support Service
Our support engineers have extensive experience in the Linux website hosting packages market and are practiced enough to supply a swift solution to your problem. If, however, the problem at hand is not within the competency of a support engineer, the helpdesk ticket will be sent to a developer or admin for further assistance.
An Easy–to–Navigate Help Center Section
In the Website Control Panel you can find an intuitive Help Center section where you can find quick suggestions on how to use our web hosting services. You can see the answers to your queries in the F.A.Q. repository, find more suggestions in the web hosting account management articles or watch our step–by–step video tutorials.