A 99.9% Server Uptime
We have built our website hosting platform using dependable hardware components and heavily customized software. Our admins have installed a customized version of SELinux on all our hosting servers to ensure optimal safety and reliability. We have installed a number of distributed denial–of–service protection devices together with highly effective firewall software to make sure our internal network is unassailable and safe.
All our Linux website hosting packages packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to deliver a top–class web hosting service, you can scarcely count on the default network configuration in a datacenter. We have set up our very own custom internal network so as to ensure the best possible connection speed with the outside world.
And because of this, irrespective of which datacenters you select: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re unhappy with our hosting services, or if you think that they are insufficient, or if you decide that you need to have a Linux VPS packages rather than a cloud hosting account – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to have total control of your domains even when you close your account with us.
24/7 Technical Support
If you have ever had to wait around for hours to get an answer, you’re probably aware of how aggravating this can be, even more so when your web site is at stake. That is why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be available to you and they will answer you in under sixty minutes. And the best part is that their average support ticket response time is well under twenty minutes!