A lot of users who start using their first web hosting account, or switch companies, often have queries in regards to how given things are accomplished or bump into problems when setting up various things such as e-mails, website settings, etc. That is the reason why, some companies have prepared documentation with the most standard questions and issues so as to help their clients get info quickly and easily. As a result, the help desk support team representatives can devote more time to actual problems that given customers may be experiencing, because the solution for the minor things will be available on the World Wide Web and clients will be able to easily solve them without having to contact the customer care team. Having exhaustive documentation is vital, particularly for new users without any experience at all, as the web hosting service involves plenty of functions and lots of people can get bewildered about what action to take. A good information repository can both help you do the operations that you wish and become aware of how the web hosting service functions as a whole.
Extensive Online Documentation in Website Hosting
Our website hosting plans come with a comprehensive knowledge base where you can find information about all the problems that you could possibly chance upon and their resolutions. You can read how to set up and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your email client are correct, but still you’re unable to send emails, for example. We have done our absolute best to be as thorough as possible and to encompass all possible options in order to help you save time and to offer you different solutions for each and every problem. The knowledge base comprises informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about particular functions and features in every section of the Control Panel, whereas if you’d like to see the complete article collection, you should visit the dedicated Help section.